V104 - Intake Specialist | Legal Administrative Intake Coordinator

Job Duck

86d • $1,150 - $1,220

About The Position

Job Duck is hiring a virtual V104 - Intake Specialist | Legal Administrative Intake Coordinator. Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. We are looking for a motivated Intake Specialist to join a dynamic legal team. In this role, you will be the first point of contact for clients, handling calls with professionalism and empathy while gathering essential information for ongoing cases. You’ll contribute to smooth operations by entering accurate data, coordinating with staff, and supporting administrative tasks. This role is perfect for someone who thrives in a fast-paced environment, enjoys helping clients, and takes pride in attention to detail and clear communication.

Requirements

• 1-2 years of experience in client intake or administrative support preferred
• Strong verbal and written communication skills
• Ability to multi-task and prioritize efficiently
• Comfort with technology and CRM systems, particularly Clio Software

Nice To Haves

• Tech-savvy and comfortable with Clio, Excel, Microsoft 360, Teams, and Google Sheets
• Professional, friendly, and approachable demeanor
• Reliable, punctual, and consistent with attendance
• Team-oriented and collaborative
• Customer service mindset: patient, empathetic, and solution-focused

Responsibilities

• Answer and professionally route incoming phone calls
• Conduct intake calls to collect critical client information
• Accurately input client data into Clio and Excel spreadsheets
• Coordinate with internal staff to support ongoing cases
• Provide general administrative assistance as needed
• Maintain organization of records and follow up on pending items
• Ensure client inquiries are addressed promptly and courteously

Benefits

• Home-based position allowing you to work from the comfort of your own home
• Monthly Compensation: 1,150 to 1,220

What This Job Offers

• Job Type: Full-time