V102 - Legal Recepcionist & Records Coordinator

Job Duck

90d • $1,015 - $1,100

About The Position

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. We are seeking a detail-oriented and organized Legal Recepcionist to support our personal injury law team. This role involves managing client communications, handling sensitive documentation, coordinating schedules, and assisting with billing and medical records. The ideal candidate is proactive, tech-savvy, and comfortable working in a fast-paced legal environment. This position is home-based, allowing you to work from the comfort of your own home.

Requirements

• At least 2 years of previous experience in a legal or administrative support role preferred.
• Strong organisational and multitasking skills.
• Proficiency with CRM systems, spreadsheets, and document management tools.
• Excellent communication skills, both verbal and written.
• Ability to handle confidential information with discretion.

Responsibilities

• Answer and manage incoming calls related to personal injury cases.
• Document detailed notes from each call and enter them into the CRM system.
• Track and categorize new calls by updating the intake spreadsheet.
• Review incoming faxes and mail daily.
• Digitally save all documents and forward them to the appropriate team member or department.
• Coordinate and manage calendars for legal staff, including scheduling meetings and appointments.
• Access designated websites to download medical records relevant to personal injury cases.
• Upload and organize medical records within the CRM system.
• Process invoices and bills related to medical records and other case-related services.
• Make copies of billing documents and forward them to the billing department for further action.

Benefits

• Home-based position allowing for remote work.
• Monthly compensation of 1,015 to 1,100 USD.

What This Job Offers