About The Position

Job Duck is hiring a virtual V101- Administrative Support Specialist – Bilingual. Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm. If you enjoy variety in your day and thrive in a role where no two tasks are the same, this opportunity is for you. As an Administrative Support Specialist, you’ll support onboarding, payments, and client communications while helping keep operations smooth and organized. You’ll work closely with a mentor who values adaptability and reliability, and you’ll be trusted to manage key follow-ups and reporting. This role is ideal for someone who’s resourceful, detail-oriented, and comfortable juggling multiple responsibilities with care.

Requirements

  • 1 year of experience in administrative or client support roles
  • Strong communication skills
  • Comfortable using CRM and payment systems
  • Able to work independently and manage follow-ups

Nice To Haves

  • Bilingual fluency (English and Spanish)
  • Strong organizational and communication skills
  • Ability to wear many hats and shift between tasks
  • Reliable and consistent in follow-through
  • Comfortable working under mentorship and direction

Responsibilities

  • Manage onboarding documents and ensure timely completion
  • Follow up on leads and maintain organized records
  • Track contracts sent out and follow up on those not returned
  • Process credit card payments
  • Follow up on missing or delayed payments
  • Engage in light external communications with clients and prospects
  • Summarize data and provide clear reports
  • Adapt to a variety of tasks and support multiple business functions
  • Handle around 6 to 15 calls per day

Benefits

  • Home-based position allowing you to work from the comfort of your own home
  • Monthly Compensation: $1,060 USD to $1,150 USD
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