VIrtual - Outbound Business Sales Rep

Comcast • Durham, NH

284d • $17

About The Position

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Requirements

• High School Diploma / GED
• 2-5 Years of relevant work experience
• Wireless experience strongly preferred

Nice To Haves

• Skills in Adaptability, Communication, Critical Thinking, Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Technical Knowledge, Workplace Organization

Responsibilities

• Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques.
• Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers.
• Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.
• Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.
• Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads.
• May partner with field to provide referral of complex opportunities to the outside sales organization.
• Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately.
• Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled.
• Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Benefits

• Base Pay: $17.06
• Total Target Compensation (Base Pay plus Targeted Commission): $31.48
• Potential for significant upside above targeted earnings for those who overachieve their sales targets.
• Best-in-class Benefits to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Broadcasting and Content Providers
• Education Level: High school or GED