Solvere One/HouseCall-posted 3 months ago
Full-time • Senior
VA
11-50 employees

Solvere One is seeking highly qualified applicants to perform Senior Network Engineer work for our clients. Solvere One has established a top-level brand that focuses on network security and proactive management solutions as a chosen provider of IT services and consulting. Inspired to assist organizations during the current global financial crisis and beyond, Solvere One focuses on corporate partnership, proactively managing technology that proves vital for business productivity and growth, while reducing the cost of IT ownership. We provide executive level, white-glove support. Therefore, applicants need to multi-task duties and prioritize according to client needs and schedules. Highly qualified candidates will be self-starters, highly motivated and eager to contribute to the well being of the organization while operating in a fast-paced environment.

  • Managing relationships with principals, owners, and key stakeholders in client organizations
  • Understanding technology business drivers in client organizations
  • Aligning client technology to standards and best practices
  • Strategic Technology Roadmap / Budget Planning
  • Educating clients on technology trends and opportunities
  • Technical business consulting
  • Working with clients and internal teams on support escalations
  • Working with clients and internal teams on project scoping and management
  • Regularly communicate with assigned accounts, set expectations, and negotiate priorities appropriately
  • Recognize and identify systemic issues and communicate recommendations for remediation to support team
  • Regularly meet with the service desk manager, professional services manager, and others to strategize on immediate and long-term client needs
  • Participate in Project Management Process
  • 5+ years of progressively responsible IT Management
  • Prior client management or service provider experience a plus
  • Bachelor’s degree or equivalent experience
  • Excellent verbal and written communication skills
  • Additional technical or industry certifications a plus
  • 401K
  • PPO healthcare
  • dental
  • vision
  • paid vacation
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