UX Writer & Content Designer 3

Pinnacle Group • Sunnyvale, CA

334d • $45 - $50 • Hybrid

About The Position

The UX Writer & Content Designer 3 role involves creating and reviewing content for evaluations and generative AI outputs. The position is hybrid, requiring presence in Sunnyvale, CA on Tuesdays through Thursdays. Responsibilities include performing side-by-side comparisons for evaluations, creating new data for training sets, and producing editorial deliverables. The role also requires reviewing generative AI outputs for quality and making necessary edits.

Requirements

• Advanced degree (PhD/Masters) in English, communications, HCI, journalism, or a writing-intensive humanities discipline.
• Understanding of JSON & HTML.
• Technical writing or prompt writing experience.
• Ability to create, compile, and organize technical prompts for internal and external use.
• Review, revise, modify, or edit prompts prepared by others.
• Ability to perform repetitive tasks.
• Familiarity with enterprise data.

Nice To Haves

• Excellent writing and editing skills for a broad range of audiences.
• Strong prioritization, organization, and project management skills.
• Interest in software, machine learning, data, and finance.
• Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.
• Self-driven with the ability to work independently.
• Experience working with user research, data, and customer feedback.

Responsibilities

• Perform SxS comparisons using a predefined rubric for text, chat, factuality, multimodal, and safety.
• Create new data for use in eval sets or training from seed data, inspirational examples, or guidelines.
• Create content through model redteaming, prompt writing/engineering, and producing reports on loss patterns.
• Generate prompts and other generative AI writing for internal or external use.
• Deliver editorial content that is reviewed, copyedited, and technically verified.
• Review generative AI outputs for quality, rewrites, and editing from internal and external inputs.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401K contributions
• PTO
• Sick leave

What This Job Offers

• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Master's degree