UX Writer and Localization Lead

Majority

103d

About The Position

MAJORITY is a groundbreaking mobile banking service built for migrants, by migrants. Global migration is a 21st-century reality, whether people are following their dreams, love, or new experiences. Our purpose at MAJORITY is to empower the ambitious, the brave, and the talented and help them achieve their dreams. We believe that everyone deserves the same opportunity to succeed. Our mission is to provide migrants the tools they need to thrive in their new country. We're a team of people without borders, from over 20 countries, driven by ambition and a shared passion for making a difference. This role is based out of our Wynwood office in Miami, FL and reports to the head of our Product Design team. We're looking for a UX writer & Localization Lead to join our Product Design team and architect the voice of financial access!

Requirements

• 5+ years of proven UX writing experience with a portfolio that demonstrates your ability to simplify complexity, especially in consumer mobile apps that handle sensitive user needs.
• Financial systems knowledge: You understand the US banking landscape and can translate regulatory complexity into human language.
• Localization expertise: You've managed LMS platforms (Crowdin, Phrase, or similar) and have experience improving translation workflows.
• Systems thinking: You've built content style guides, frameworks, and scalable processes.
• Cultural understanding: You deeply understand the LATAM diaspora experience and can write authentically for people navigating life between two worlds.
• Native-level Spanish fluency is highly preferred.
• Startup adaptability: you thrive in fast-moving environments where you'll wear multiple hats, own ambiguous problems, and build solutions from scratch.
• Cross-functional collaboration: You've successfully worked with Product, Engineering, and Marketing teams to ship content that drives real business outcomes.

Nice To Haves

• Fintech experience is highly valuable.

Responsibilities

• Define our content strategy: Shape MAJORITY's voice and content standards across all product touchpoints.
• Create essential in-app copy: Own the user-facing content that guides our users through critical financial moments, onboarding flows, transaction messages, error states, and feature explanations.
• Optimize our localization process: Take our current Crowdin-to-Figma workflow and build it into an efficient, scalable system.
• Drive cross-team content decisions: Collaborate with Product, Design, Engineering, and Marketing to ensure content strategy influences product direction.
• Champion our user community: Conduct content-focused user research and testing to ensure our language resonates with the LATAM diaspora.

What This Job Offers

• Number of Employees: 51-100 employees