UX/UI Researcher

Diversified Services Network, Inc.•Chillicothe, IL

3d•$85,000 - $98,000

About The Position

Diversified Services Network, Inc. (DSN) is seeking a full-time UX/UI Researcher to join our team in Chillicothe, IL! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk! Pay Range- 85000- 98000 annually with benefits JOB RESPONSIBILITIES: We are seeking a UX/UI Researcher for the Shop Team. The UX Researcher will utilize their knowledge of human computer interactions and best user research practices to support the concept, prototype, test, and documentation of the preferred user interface. They must recognize where research and testing would be valuable to inform or improve the concepts and coordinate with the team to understand the user’s needs. They will work closely with designers, engineers, strategists, and management to communicate the vision and path forward. This person will be responsible for documenting the preferred experience, creating visual artifacts (reports), and handoff.

Requirements

5+yrs of experience in UX Research and knowledge of user experience best practices desired, preferably within a corporate environment or B2B environment.
B.S. or higher in Human Computer Interaction, Human Factors, Psychology, or other UX-related field or substitute additional 2-3 years of experience
5+ years of experience with a focus on: Empathy We’re looking for methods of their organization and synthesis of both stakeholder and user sentiment. How much do they capture from opportunities to empathize, how is it used, do they listen with openness to learn?
Adaptive Thinking We’re looking for ability to quickly pivot with changing requirements and understandings of the product. Are challenges seen as learning opportunities? Do they work with others with an openness to change, but also able to confidently make decisions of their own?
Must possess a thorough understanding of UI best practices, UI design, and essential graphic design theory
Able to produce results independently as well as collaboratively in a team environment
Experience and proficiency in UI layout, spec, and prototyping tools
Experience managing multiple projects and deadlines
Portfolio demonstrating your expertise and ability to articulate your process

Nice To Haves

Project management experience a plus.

Responsibilities

Translate research and test findings into actionable, prioritized recommendations for UI designs.
Ability to clarify user, customer, and business needs and translate into concepts for compelling interactions and user experience
Understanding research methodologies and experience facilitating research
Experience in integrating user research into product designs and design practices
Communicate with designers on prototype requirements to test and iterate
Document key goals, themes, elements, and behaviors that must be implemented by downstream UI teams
Create shareable UX artifacts based on the team’s research and activities (such as journey maps, storyboards, and user flows, etc)
Document the overall UX strategy (UI, physical attributes, guiding principles, and more) that will be leveraged across all downstream partners
Prioritize research needs/backlog based on product roadmap