UX/UI Designer (Contractor)

VANGUARD CHARITABLE ENDOWMENT PROGRAM•Malvern, PA

38d

About The Position

In this role, you’ll help simplify complex donor journeys and design seamless, intuitive experiences that span platforms and organizations. You will work partially embedded within a Vanguard UX team, collaborating closely with designers, product owners, and developers. You’ll prototype new concepts, conduct user research, map shared experiences, and shape the future of donor-facing digital touchpoints. This engagement offers an exciting opportunity to influence two trusted brands committed to customer-centric design and long-term impact.

Requirements

Minimum of 5 years of experience in UX/UI design, with a strong portfolio demonstrating user-centered design work.
Proficiency in Figma, Jira, and Confluence; familiarity with Adobe Creative Cloud is a plus.
Experience working within established design systems and brand guidelines.
Ability to balance user needs with business goals using a strategic, system-thinking mindset.
Strong communication and presentation skills, including comfort presenting to stakeholders and leadership.

Nice To Haves

Thrives in collaborative, cross-functional environments
Comfortable navigating ambiguity and simplifying complex journeys
Passionate about designing meaningful, user-focused experiences
Energized by work that spans multiple platforms and organizations

Responsibilities

Design UX/UI prototypes to explore, refine, and validate new product concepts.
Run moderated and unmoderated usability tests, analyze user behaviors, identify pain points, and translate insights into actionable design improvements.
Conduct user research to uncover insights and inform design decisions.
Develop journey maps illustrating cross-organizational donor experiences.
Create wireframes, flows, and interaction models that clarify system behavior across donor touchpoints and cross‑platform experiences.
Apply WCAG and accessibility best practices across prototypes, designs, and workflows to ensure experiences are inclusive for all donor types.
Create and maintain clear documentation for flows, patterns, research findings, and recommendations that support continuity across both organizations.
Present research findings and design recommendations to stakeholders and leadership.
Collaborate with cross-functional teams to evolve and maintain design systems, ensuring consistency and scalability across platforms.

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