UX Strategist

Blue Acorn iCi

133d

About The Position

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results. Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast — and we’re looking for exceptional talent to grow with us. At the intersection of strategy and execution, we solve complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Requirements

• Bachelor’s degree in a related field or 6+ years of progressive experience in diagnosing and solving UX and customer experience challenges.
• Experience with a leading technology company, digital consultancy, or strategy organization.
• Strong proficiency in Adobe Experience Manager (AEM) and content management workflows.
• Hands-on expertise with Adobe Creative Cloud or comparable UX tools; Adobe Marketing Cloud experience is a plus.
• Experience working in Agile environments with iterative delivery.
• Willingness to travel based on client needs (with considerations for remote and hybrid flexibility).

Responsibilities

• Lead and drive sophisticated cross-functional teams toward clear, efficient, and accountable decision-making that delivers measurable customer value.
• Demonstrate executive presence and interpersonal skills to engage and inspire senior client stakeholders.
• Translate complex client findings into strategic presentations and recommendations appropriate for all levels of leadership.
• Lead discovery, research, and analysis to identify opportunities for improvement and prescriptive design recommendations.
• Develop strategies and experiences across user research, information architecture, front-end and interaction design, information and visual design, and usability testing.
• Create customer engagement artifacts, including UX Benchmarking Reports, Personas and Journey Maps, Information Architectures, Wireframes, Templates, and Component Designs, and Prototypes.
• Contribute to the evolution of UX practices, including developing reusable design libraries, cross-training team members, and mentoring colleagues.
• Collaborate closely with AEM technical teams to problem-solve quickly during the development lifecycle.

Benefits

• Medical, dental, and vision insurance
• Life and disability coverage
• Paid time off (PTO)
• 401(k) retirement plan
• Additional perks based on location

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees