UX Researcher

Viget

108d • $70,000 - $120,000

About The Position

Viget is an independent digital agency that has been branding, designing, and building digital products and platforms since 1999. Our culture is ideal for lifelong learners seeking a variety of meaningful work, supportive collaboration with positive teammates, and a healthy work/life balance. We work from four offices (hybrid) and remote locations throughout the U.S., and utilize a proven cadence of virtual and in-person meetings and retreats to build comraderie and stay connected. We love our team. At Viget, UX Researchers produce compelling insights and recommendations that result from rigorous analysis. Their findings improve clients’ products and users’ experiences. The ideal candidate embraces a mixed-methods mindset and is excited to work as part of collaborative, multidisciplinary teams to shape digital products and experiences.

Requirements

• Have example work you can share with us to illustrate how you approach the research process, preferably in an online portfolio.
• Have a degree, certification, or equivalent work experience showing aptitude with UX research.

Responsibilities

• Collaborate closely with client stakeholders and cross-discipline project teams, helping them use research insights to make effective decisions.
• Design and execute research studies integrating qualitative and quantitative methods such as interviews, observation, usability testing, surveys, and behavioral data analysis.
• Conduct research at different stages of the design process — from leading initial product discovery to validating design solutions.
• Clean and analyze data from analytics tools, clickstream tools, and user surveys. Use tools and programming languages (e.g., R, Python) for data manipulation and statistical analysis as needed.
• Synthesize findings and articulate insights in a compelling and actionable way.
• Influence the work of disciplines like product design, UX strategy, and development.
• Work flexibly and efficiently, exercising a balance between research rigor and speed.
• Consistently meet deadlines and be considerate of clients’ project budgets and timelines.
• Take pride in listening, communicating, and collaborating exceptionally well.

Benefits

• Annual base salary of $70,000 - $100,000 (mid level) or $90,000 - $120,000 (senior level) per year depending on skills and experience.
• Additional comp available via spot performance bonuses, sales referrals, and new hire referrals.
• 401(k) retirement plan matching up to 4%.
• 100% company-paid health and dental coverage for you and your family.
• Stipends for wellness (apps, gyms, etc.) and connectivity (mobile phone or home internet).
• 15 days PTO (20 after 2 years), 9 paid holidays, and 2 community service days per year.
• Up to $2,000/year in conference and training (professional development) budget.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees