UX Researcher

KUBRA • Tempe, AZ

2d • Hybrid

About The Position

KUBRA is hiring a UX Researcher to help shape meaningful, user-centered experiences ✨
In this role, you’ll uncover what truly matters to the people we serve 🔍 and translate those insights into impactful product decisions 💡
Working closely with product, design, and engineering teams 🤝, you’ll turn curiosity into clarity—guiding the creation of experiences that are intuitive, effective, and genuinely valuable 🚀
This is a Hybrid role in Tempe, AZ.

Requirements

• 2+ years of professional experience in mixed-methods user-centered research.
• Familiarity with the technology industry and UX research trends: Exhibit experience and knowledge of B2B practices and technology.
• Experience in in-depth 1:1 interviews, concept-testing, evaluative unmoderated studies, usability testing, surveys, user personas, journey mapping, and analytics tools.

Nice To Haves

• Collaboration with cross-functional teams.
• Experience in collaborative work with product managers, engineers, and stakeholders to understand user needs.
• Demonstrated ability to work independently in an agile development process and proficiency in various research methodologies, such as in-person and remote facilitation to identify user needs.
• Excellent organization, time management, problem-solving, and analytical skills.
• Proactive mindset and ability to work independently in a fast-paced environment focused on results.

Responsibilities

• Conduct exceptional user experience research and provide high-quality insights to help discover, innovate, identify, and validate ideas through collaboration.
• Work closely with cross-functional teams to gather requirements, recruit for and conduct mixed-methods research methodologies, and communicate findings to the stakeholders.
• Translating findings into actionable recommendations and advocating research findings to diverse audiences via presentations or async documentation.
• Advocate for user-centered design, aligning design decisions with user needs and business goals.
• Actively contributes to the optimization of UX research processes and workflows to improve research efficiency.
• Collaborate with Product Design, Product and Development to identify and prioritize research opportunities.
• Plan and execute mixed methods user-centered research, including generative interviews, concept-testing, surveys, evaluative unmoderated studies, and usability testing.
• Communicate results, translating findings into actionable recommendations and advocating research findings to diverse audiences through written and oral presentations.
• Actively participate in projects and recurring team meetings.
• Contribute to the optimization of UX research processes and workflows to improve research efficiency.

Benefits

• Thrive in an award-winning, innovation-driven culture that champions growth, embraces diversity, and fosters inclusion for all.
• Earn competitive pay with annual performance-based bonuses that recognize your impact
• Invest in your future with our 401(k) plan featuring company matching
• Stay healthy with comprehensive medical, dental, and vision coverage, plus HSA and FSA options
• Recharge with paid vacation and sick days — and a paid day off for your birthday
• Make an impact with two paid volunteer days to give back to your community
• Advance your skills with free access to LinkedIn Learning and our education reimbursement program
• Prioritize your mental health with a free premium Headspace membership
• Stay active with our on-site fitness center (Tempe office only)
• Refuel at fully stocked refreshment stations with complimentary drinks and snacks
• Enjoy exclusive perks with access to “Tickets at Work” discounts and memberships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees