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The UX Researcher will play a crucial role in the United UX design team, focusing on conducting design research to guide the design process from initial discovery through to wireframes and visual design. This position is responsible for developing and executing research plans, methodologies, and reporting findings to inform design development. The UX Researcher will transform unmet user needs and business opportunities into successful product launches through comprehensive user research across various design phases, ultimately aiming to create a best-in-class user experience for United's customers.