UX Researcher | Onsite

Photon Career Site

121d • $44,000 - $154,000

About The Position

The position involves conducting end-to-end user research studies to inform product design and strategy. The candidate will be responsible for planning and executing user research using various methods such as interviews, usability testing, surveys, focus groups, and field studies. They will identify research needs, set objectives, determine the best research methods, coordinate prototype delivery with design, moderate study sessions, and report findings. The role also includes analyzing both qualitative and quantitative data to generate actionable insights, collaborating with cross-functional teams, creating research deliverables, identifying user pain points, developing a long-term research strategy, supporting usability testing, and advocating for customer needs.

Requirements

• 5+ years of experience in UX research, preferably in a digital product environment.
• Strong knowledge of qualitative and quantitative research methods.
• Experience with research tools such as Maze, User Interviews, User Testing, Optimal Workshop, Hotjar, or others.
• Proficiency in data analysis and visualization tools (e.g., Excel, SPSS, Tableau, Dovetail).
• Strong communication skills with the ability to present findings to diverse stakeholders.
• A user-centered mindset with a passion for improving the user experience.
• Ability to work independently and manage multiple projects in a fast-paced environment.

Nice To Haves

• Experience with A/B testing and other experimental research methods.
• Familiarity with Agile development methodologies.
• Experience working on mobile, web, or other digital products.
• Knowledge of UI/UX design principles and prototyping tools (e.g., Figma).

Responsibilities

• Conduct End-to-End User Research Studies using various methods such as interviews, usability testing, surveys, focus groups, and field studies.
• Analyze both qualitative and quantitative data to generate actionable insights that inform product design and strategy.
• Collaborate with Product Managers, Designers, Engineers, and other stakeholders to define research objectives and provide insights for decision-making.
• Create research deliverables including reports, presentations, user personas, and user journey maps.
• Identify user pain points by monitoring and evaluating user feedback, usage data, and behavior.
• Develop a long-term research strategy identifying opportunities for future research based on business needs and user goals.
• Support usability testing to validate design concepts and optimize user experience.
• Advocate for the needs of the customer by consulting on best practices and UX standards.

Benefits

• Medical, vision, and dental benefits
• 401k retirement plan
• Variable pay/incentives
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees