UX Researcher II

Remitly • Raleigh, NC

89d

About The Position

Our UX Researchers are a vital part of the design process at LexisNexis. As a part of our global UX team, they ensure our products are user-focused from the beginning through collaboration with product managers, technology leaders and UX designers on research strategy, determining the best study methodologies, and working directly with customers to gather feedback and insights. We're currently seeking a mid-level researcher to work with a senior researcher on our core products. Our global UX team is a passionate and diverse group of professionals, and we’d love to have you join our community.

Requirements

• Experience with user research methods such as usability testing, interviews and surveys.
• Ability to lead small to medium projects independently.
• Experience with a survey tool such as surveymonkey.com or Qualtrics.
• Ability to prioritize research findings based on the research questions and strategic importance.
• Bachelor's or master's degree.

Nice To Haves

• Suggested years of experience: 2-4 years.
• Degree in human factors, psychology, anthropology, human geography or other relevant subject area.
• Experience researching AI products and using AI to assist with research.
• Understanding of the Jobs to Be Done framework.
• Understanding of the U.S. legal system.

Responsibilities

• Plan studies and conduct research studies.
• Collaborate with stakeholders to understand research questions.
• Understand user needs through a variety of research methodologies.
• Synthesize qualitative and quantitative data into findings and insights.
• Clearly communicate recommendations to improve the user experience and usefulness of products.
• Work with designers to iterate and test solutions.
• Keep up to date on what is happening in the market and with competitors.
• Recruit participants for studies.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees