UX Researcher I

Cox EnterprisesAtlanta, GA
1d$29 - $44Hybrid

About The Position

As a UX Researcher I, you will help shape the future of automotive technology by uncovering insights that drive user-centered design. This entry-level role is ideal for someone with a strong academic foundation in behavioral science, statistics, and research methodology, who is eager to apply these skills to real-world product development.

Requirements

  • Bachelor’s degree in Psychology, Human Factors, Behavioral Science, Statistics, Human-Computer Interaction or related field. The right candidate could also have a different combination, such as 4 years’ experience in a related field
  • Solid understanding of research design, hypothesis testing, and statistical analysis.
  • Experience or coursework in interviewing techniques and research methods.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent written and verbal communication skills.

Nice To Haves

  • Familiarity with UX research tools (e.g., UserTesting, Optimal Workshop) and design platforms (Figma, Sketch).
  • Knowledge of mixed-methods research and ability to synthesize qualitative and quantitative data.
  • Exposure to automotive technology or SaaS products is a plus.
  • MA In Behavioral Science or HCI Preferred.

Responsibilities

  • Plan and execute user research including interviews, usability testing, and surveys to understand user behaviors and pain points.
  • Apply quantitative and qualitative methods to analyze data, identify trends, and provide actionable insights.
  • Develop research artifacts such as personas, journey maps, and reports to communicate findings effectively.
  • Collaborate with designers, product managers, and engineers to integrate research into design and development decisions.
  • Advocate for user needs throughout the product lifecycle, ensuring decisions are grounded in evidence.

Benefits

  • Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
  • Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
  • Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
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