Senior Vice President, People Team Design
About The Position
At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a strategic UX Researcher and UX Designer to join our People Experience team. This role is located in New York. Int his role, You will use employee insights to guide strategies, products, and experiences that improve how people work at our company. Working with teams like People Product, People Analytics, and CAT leaders, you'll help enhance the employee journey. This hands-on role involves researching human behavior and creating actionable solutions to make work better.
Requirements
- 6+ years of experience in UX research, design research, employee experience, or related fields.
- Proven ability to lead end-to-end research projects-from framing questions to delivering actionable insights.
- Proficiency in qualitative methods (e.g., in-depth interviews, journey mapping, diary studies, co-creation workshops) and familiarity with quantitative tools (e.g., survey design, data triangulation).
- Strong storytelling, facilitation, and influence skills-able to make complex findings clear and compelling for senior stakeholders.
- Experience working in matrixed or enterprise environments; comfortable navigating ambiguity and driving clarity.
- Passion for human-centered design, employee experience, and shaping the future of work.
Nice To Haves
- familiarity with People systems, people analytics platforms, or EX design tools.
Responsibilities
- Lead mixed-methods research (qualitative and quantitative) to understand employee needs, pain points, motivations, and behaviors.
- Translate findings into clear narratives that inform design, policy, and people-product decisions-using storytelling, visualization, and synthesis frameworks.
- Shape listening strategies across moments that matter (onboarding, performance, career growth, manager experience, etc.) in collaboration with People Analytics and Journey leaders.
- Partner with People Product Managers, CAT Leaders, and PBPs to prioritize research questions, define problem spaces, and influence roadmaps.
- Develop and maintain research playbooks and standards to build research capability across the People function.
- Work closely with analytics partners to combine qualitative insights with quantitative data to drive clear recommendations.
- Contribute to a culture of experimentation, prototyping, and iterative learning within the People Experience team.
Benefits
- BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
- We provide access to flexible global resources and tools for your life's journey.
- Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Securities, Commodity Contracts, and Other Financial Investments and Related Activities
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
