UX Research Intern

Reed Technology • Raleigh, NC

1d • $22 • Onsite

About The Position

The UX Research Intern plays a vital role in shaping user‑centered products at LexisNexis. As part of a global UX team, this position supports research that helps ensure products are designed with users in mind from the beginning. Working alongside an experienced UX Researcher, the intern will contribute to active research efforts, collaborate with partners across product, design, and technology teams, and gain hands‑on experience in a professional product development environment. The intern will also gain exposure to how generative AI is integrated into both our research practices and the product we build, contributing to work on AI-powered experiences. This internship is designed to promote learning and growth. Over time, the intern will take on increasing responsibility and, by the end of the program, lead a research study aligned with real product goals. The global UX team values diverse perspectives and welcomes individuals who are curious, thoughtful, and eager to learn.

Requirements

• Be a currently enrolled student pursuing a degree in Psychology, Human Computer Interaction (HCI), Human Factors, Design, Anthropology, or a related field of study.
• Demonstrate experience with user research methods such as usability testing, interviews, or surveys through coursework, projects, or other internships.
• Experience with survey or research tools (e.g., Qualtrics, SurveyMonkey, or similar) is a plus but not required.
• Showcase an interest in understanding how research supports real-world product development and demonstrate curiosity about generative AI tools and their role in improving user experience and driving product innovation.
• Possess an interest in understanding user experiences and improving how people interact with digital tools.
• Possess effective written and verbal communication skills to document findings and share ideas clearly.
• Exhibit solid analytical and problem-solving skills, with an openness to learning new tools and methods.
• Be results-oriented and detail-oriented, demonstrating the ability to prioritize and deliver key initiatives while effectively managing multiple concurrent projects and adapting quickly to changes.

Responsibilities

• Support the planning and execution of user research studies.
• Help prepare research materials, including surveys and discussion guides.
• Assist with qualitative and quantitative data analysis with guidance from a mentor.
• Summarize research findings into clear, actionable insights.
• Work with cross‑functional partners to understand research needs and product goals.
• Participate in research presentations and team knowledge‑sharing sessions.
• Gradually take ownership of research tasks as skills and confidence grow.
• Lead a research study or capstone project toward the end of the internship.

What This Job Offers

• Career Level: Intern
• Number of Employees: 1-10 employees