Google-posted 7 months ago
New York, NY

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MINIMUM QUALIFICATIONS:

* Bachelor’s degree or equivalent practical experience.

* 4 years of program management experience within design or UX organizations.

* Experience with UX related projects and UX design, user research, or user
centered development tools and methodologies.



PREFERRED QUALIFICATIONS:

* Experience with the product development lifecycle.

* Experience analyzing data and delivering recommendations for improvement.

* Experience managing risks (e.g. operational, product, team health).



ABOUT THE JOB:

At Google, we follow a simple but vital premise: "Focus on the user and all else
will follow." UX Programs & Operations at Google drive projects within our UX
organizations by increasing communication and connection points, streamlining
the UX design process, and driving a culture of user centered development.

Google User Experience (UX) is made up of multi-disciplinary teams of UX
Designers, Researchers, Writers, Content Strategists, Program Managers, and
Engineers: we care deeply about the people who use our products. The UX team
plays an integral part in gathering insights about the attitudes, emotions, and
behaviors of people who use our products to inspire and inform design. We
collaborate closely with each other and with engineering and product management
to create industry-leading products that deliver value for the people who use
them, and for Google’s businesses.

As a UX Program Manager (UX Programs & Operations), you will combine expert
project management skills with a passion for user experience to help your team
improve the design of products that are used by billions of users. You’ll plan
projects, define milestones, assess risks, create actionable insights, and
ensure projects meet deadlines. You’ll harmonize the work of UX Designers,
Researchers, Content Strategists, UX Engineers, and other UX disciplines, while
also working closely with our Engineering and Product Manager cross-functional
partners, to drive UX team objectives and create innovative experiences for our
business, products, and users.

Google Ads is helping power the open internet with the best technology that
connects and creates value for people, publishers, advertisers, and Google.
We’re made up of multiple teams, building Google’s Advertising products
including search, display, shopping, travel and video advertising, as well as
analytics. Our teams create trusted experiences between people and businesses
with useful ads. We help grow businesses of all sizes from small businesses, to
large brands, to YouTube creators, with effective advertiser tools that deliver
measurable results. We also enable Google to engage with customers at scale.

The US base salary range for this full-time position is $129,000-$185,000 +
bonus + equity + benefits. Our salary ranges are determined by role, level, and
location. Within the range, individual pay is determined by work location and
additional factors, including job-related skills, experience, and relevant
education or training. Your recruiter can share more about the specific salary
range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the
base salary only, and do not include bonus, equity, or benefits. Learn more
about benefits at Google [https://careers.google.com/benefits/].


RESPONSIBILITIES:

* Provide operational excellence across UX teams, while building strong
collaborative relationships with appropriate stakeholders across program
work.

* Develop a plan to assess continuous improvement opportunities for UX programs
and processes. Decide on the method to collect data, analyze the data for
insights, propose improvements and test them with stakeholders.

* Provide input to defining metrics that drive a culture of user-centered
development and demonstrate UX impact based on program needs, and facilitate
alignment within UX. Execute plans to establish baselines, track and report
on UX metrics.

* Scale, prioritize and independently execute project plans end-to-end,
thinking about how to optimize resourcing, time, and funding investment.

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