UX Manager

Covenant Eyes - Owosso, MI

Full-time - Manager

Owosso, MI

Professional, Scientific, and Technical Services

About the position

The UX Manager is responsible for leading and developing a team of designers and researchers to create exceptional user experiences across various platforms. This role focuses on fostering a collaborative environment, ensuring high-quality design and research outputs, and connecting team members to build a healthy and effective UX team. The UX Manager works closely with the Product Manager to prioritize user-centered improvements and oversees the delivery of consistent and coherent experiences for users.

Responsibilities

• Builds a team of designers and researchers who are respected and trusted, with balanced work expectations and opportunities for growth.
• Fosters a collaborative environment that encourages diverse perspectives and teamwork.
• Oversees the gathering of requirements from users and stakeholders, collaborating with the Product Manager to determine project scope and timing.
• Leads the UX team in creating new features based on product strategy, user research, and usability testing results.
• Develops an environment for designers and researchers to succeed in cross-functional teams, building strong relationships with product management, marketing, and technology.
• Works with other managers and leaders to enhance cross-functional processes for project teams.
• Ensures the UX team delivers high-quality experiences for users with consistency and coherency.
• Follows ethical UX practices.

Requirements

• Bachelor's degree in User Experience Design, Human-Centered Design, Human-Computer Interaction, Interaction Design, Fine Arts, Design, Design Research or related field, or equivalent experience.
• Minimum ten years of experience in a Design or User Experience field with a portfolio to demonstrate experience.
• Proven experience leading a UX team of Designers and Researchers in a primarily remote environment.
• Successful contributions to multiple shipped products, addressing various user needs across different platforms.
• History of working with multiple designers to deliver quality work within appropriate timelines.
• Distinguished in one or more core UX skills and proficient in two or more skills: UX Research, UX Writing, Service Design, Information Architecture, Interaction Design, Information Design, Interface Design, Visual Design.
• Proficient in Human Skills: Professionalism, Communication, Collaboration, Adaptability, and Confidence.
• Proficient in Leadership Skills: Empathy, Planning, Strategic Thinking, Facilitation, Mentoring, Versatility.
• Fluent with industry tools like Adobe Creative Suite, Figma, Sketch, and similar software.
• Experience working within agile and lean methodologies and tools such as GitHub, Trello, or Jira.