UX Designer

Kforce • Houston, TX

32d

About The Position

Kforce has a client in Houston, TX that is seeking a UX Designer. This role leads the user experience strategy and design across a portfolio of owned media and reports to the Senior Manager, Digital Experience & Platforms. Summary: While co-creating and collaborating with product owners, business stakeholders and the broader Brand and Marketing team, the IT Web Developer, Senior evolves the strategy of the digital acquisition and customer account management experiences, driving positive metrics for those key journeys.

Requirements

• Bachelor's degree in a relevant design discipline
• 7+ years of visual or interaction design experience required
• 2+ years of people leadership experience preferred
• Solid grasp of user interaction design principles and a good understanding of front-end web technologies
• Excellent understanding of visual design for the web and mobile
• Advanced understanding of user-centered design methods and best practices
• Strong ability to communicate design's value to the business by articulating design decisions & reasoning, and responding quickly to business needs
• Proven ability to set the design direction for your projects and to collaborate with other stakeholders to move a project forward
• Proven ability to manage and groom a design system utilizing current brand direction with a path for evolution
• Ability to coordinate, prioritize, and accomplish multiple tasks in a fast-paced atmosphere with minimal supervision
• Visa sponsorship is not available for this position
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Nice To Haves

• Master's degree
• Must have previous proven success in the e-commerce space or retail space
• eCommerce experience (B2C)
• Experience in presenting and articulating work to team members, peers and clients
• Prior experience in the retail electricity provider space

Responsibilities

• Partner with product and technology partners to identify opportunities and improvements, while driving continuous innovation across customer digital experiences
• Reframe strategic questions, generate possibilities, and leverage research to establish customer value propositions
• Utilize prototyping and usability studies to establish customer desirability, while collaborating with stakeholder groups to develop experience roadmaps over a now, next and future timeframes
• Provide direction and hands-on management of our Figma account that serves our digital channels
• Drive alignment and buy-in across senior executives through effective storytelling and strong user experience value propositions
• Ensure digital customer touch points are consistent with user experience and brand standards
• Create and maintain style guides for the portfolio of retail brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Number of Employees: 1,001-5,000 employees