UX Designer Lead – Consolidation Map / Digital Services - 25-34543
About The Position
We are seeking an experienced UX Design Lead to drive user-centered, data-informed digital experiences that serve a diverse public audience. This role is a strategic leadership position focused on improving access to critical digital services through thoughtful interaction design, usability testing, and iterative improvement. The UX Design Lead will collaborate closely with cross-functional teams to enhance a consumer-facing digital platform that provides information, referrals, and services related to childcare access. The platform is nearing launch, and this role will be instrumental in final design refinements, post-launch optimization, and the development of new features for a future release.
Requirements
- Minimum 8 years of professional UX design experience with a strong portfolio of successful, consumer-facing digital products
- Portfolio link must be included on resume
- Strong visual design skills, including typography, layout, spacing, and styling
- Advanced proficiency in Figma , with demonstrated experience creating end-to-end design solutions independently
- Deep understanding of user-centered design processes , including journey mapping, low- to high-fidelity mockups, and testable prototypes
- Ability to synthesize user research and data into design hypotheses and solutions
- Experience incorporating peer and stakeholder feedback into design iterations
- Proven collaboration with product and content strategists to translate requirements into design outcomes
- Experience working closely with developers to test prototypes and conduct visual quality assurance
- Excellent communication skills with the ability to clearly explain design concepts to non-technical audiences
Nice To Haves
- Bachelor’s degree in a relevant field (Design, UX Design, HCI, Computer Science, or related)
- Experience working on cross-disciplinary teams delivering user-centered digital products
- Prior work in the public sector or with government partners
- Ability to lead design projects from concept through implementation
- Experience conducting or supporting usability testing and interpreting research findings
- Familiarity working within constrained or evolving design systems
- Strong knowledge of accessibility standards and inclusive design best practices
- Demonstrated commitment to diversity, equity, and inclusion in design work
- Ability to collaborate with a wide range of stakeholders across large organizations
Responsibilities
- Lead and advocate for user-driven, data-based design decisions
- Collaborate with product managers, UX researchers, content strategists, and developers to translate user needs into effective design solutions
- Develop interactive prototypes and high-fidelity designs for a consumer-facing web platform
- Conduct prototype testing for new features, analyze findings, and provide actionable design recommendations
- Partner with content strategists to shape content design and improve overall user experience
- Support launch readiness through final design adjustments and visual QA
- Track and analyze performance metrics post-launch to inform design refinements
- Design, test, and integrate new features for future platform versions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
