UX Design Manager

American Speech-Language-Hearing Association-posted 3 months ago
Rockville, MD
251-500 employees
Insurance Carriers and Related Activities
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The User Experience Design Manager will manage and direct user experience to ensure ASHA's mission and vision by ensuring that its digital ecosystems are developed from a user-centric design perspective. The individual in this position will work collaboratively with a broad range of ASHA staff and consultants to envision and design user experiences that meet the needs of ASHA members and the public.

  • Responsible for managing all aspects of user experience design for ASHA's websites, mobile apps, and applications
  • Manage the research and design digital interfaces that promote usability and enhance users' experiences and interactions with our products
  • Execute on all phases of the UX Design from research reports, prototypes, process flows, wireframes to final hand-off to developers and designers
  • Collaborate with cross-functional teams (DEV, UX, PM, BA) to define, design, and deliver creative digital solutions
  • Prioritize and manage multiple projects and deliverables concurrently and efficiently
  • Advocate for best practices across all devices
  • Leverage web analytics to understand and enhance the user experience
  • Keep up-to-date on the latest trends and best practices in user experience research and design
  • A. or B.S. degree
  • At least 5 years of experience developing websites, web applications, and digital products as an Information Architect, Interaction Designer, User Experience Designer, Web Designer, Usability Specialist, or Front End Developer
  • Continuing education or coursework in user experience design, web application development, and web site development
  • Experience with user research and usability testing, and documenting and communicating results
  • Demonstrate ability to produce high fidelity wireframes and have experience with at least one wire framing and prototyping tool (e.g., Adobe CS Applications, Omnigraffle, Balsamiq Mockups or Axure)
  • Experience producing written and visual UX documentation including sitemaps, wireframes, reports, user flows, and PowerPoint presentations
  • Experience using fluid grids, and working in responsive/adaptive websites using Bootstrap
  • Proficient understanding of cross-browser compatibility issues and mobile web standards
  • A basic understanding of HTML5, CSS3 & JavaScript and JavaScript frameworks
  • Knowledge of web accessibility standards is helpful
  • Experience with WordPress, Episerver, and SharePoint is helpful
  • Ability to assume a leadership role in advancing ASHA's overall user experience
  • Strong interpersonal skills
  • Ability to work independently and anticipate next steps
  • Ability to handle multiple tasks and deadlines simultaneously
  • Attention to detail
  • Excellent communication, presentation, and analytical skills including the ability to communicate design concepts clearly and persuasively across various audience
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