UX Design Intern

Happy Returns LLC • Atlanta, GA

4d • Remote

About The Position

Happy Returns is seeking a thoughtful, user-centered UX Design Summer Intern to join our Design team. This remote role offers the opportunity to shape intuitive, high-impact experiences across our returns platform, working at the intersection of e-commerce, logistics, and retail. You’ll collaborate closely with product managers, engineers, and operations teams to design solutions that improve both customer and partner experiences.

Requirements

• Portfolio: A portfolio demonstrating UX/UI design work, including process (research, ideation, iteration)
• Tools: Proficiency in design tools such as Figma (preferred), Sketch, Adobe XD, or similar
• Research & Testing: Familiarity with usability testing, user interviews, and synthesis of insights

Nice To Haves

• Exposure to design systems, interaction design, or data-informed product design

Responsibilities

• User Research: Conduct user research (interviews, usability testing, surveys) to understand customer, retailer, and operations pain points across the returns journey
• Experience Design: Create wireframes, user flows, and high-fidelity designs to improve key product experiences across Happy Returns’ platform
• Prototyping: Develop interactive prototypes to test and validate design concepts quickly
• Cross-Functional Collaboration: Partner with Product, Engineering, and Operations to translate business requirements into intuitive user experiences
• Design Systems: Contribute to and leverage existing design systems to ensure consistency and scalability across products
• Data-Informed Design: Use qualitative and quantitative insights (user data, behavioral metrics) to inform design decisions and iterate on solutions

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 11-50 employees