UX Copywriter

Better.Com • New York, NY

98d • $95,000 - $120,000

About The Position

The UX Writer will play a critical role in defining and refining the user experience for our digital products. The focus is on crafting clear, concise, and user-centric copy across all customer touchpoints, ensuring users can navigate our interfaces with clarity and confidence. This role combines writing talent with a deep understanding of user-centered design and product strategy.

Requirements

• Bachelor's degree in English, Communications, Journalism, Human-Computer Interaction, or a related field.
• 2+ years of experience in UX writing, content strategy, or similar roles.
• Excellent writing, editing, and communication skills with a user-first mindset.
• Strong understanding of user-centered design principles and digital product UX.
• Experience conducting user research and usability testing.
• Familiarity with design tools (Figma, Sketch, Adobe XD) and agile product workflows.
• Knowledge of accessibility standards and best practices.
• Collaborative spirit; able to work effectively with cross-functional teams.

Nice To Haves

• Experience in highly regulated industries or localization for global audiences preferred.
• Understanding of content management systems (CMS), HTML/CSS basics, and conversational interfaces (chatbots, voice UI) preferred.
• UX Writing certification (e.g., UX Writing Hub, Nielsen Norman Group) is a plus.

Responsibilities

• Create clear, concise, and engaging copy for user interfaces, microcopy (buttons, error messages, instructional text), help articles, and notifications.
• Collaborate closely with designers, product managers, engineers, and researchers to ensure content aligns with user needs and business objectives.
• Develop and maintain content style guides and standards for tone, consistency, and brand voice across platforms.
• Conduct and apply user research and testing to optimize copy for usability and clarity.
• Edit and revise existing content for improved readability, accessibility, and effectiveness.
• Document and maintain copywriting guidelines and best practices.
• Actively participate in design and content brainstorming, usability reviews, and feedback sessions.

Benefits

• Benefits eligibility effective DAY ONE
• $0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (Additional Medical, dental, vision plan options also all with nationwide coverage)
• Flexible PTO
• Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!
• Personalized care for every fertility and family care journey for our employees and their partner!
• Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match!
• Discount programs and perks including pet Insurance!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level