UVU Rooms Intern

The Lodge at Blue Sky•Wanship, UT

19h

About The Position

Guest Services: Welcome guests upon arrival, facilitate efficient check-in processes, provide room keys, and ensure accurate and timely check-out procedures. Address guest inquiries, concerns, and requests promptly and professionally, offering information about hotel services, local attractions, and amenities. Front Desk Operations: . Handle and resolve guest issues, complaints, or challenges, finding effective and timely solutions to enhance overall satisfaction. Serve as a communication hub between guests and various hotel departments, ensuring smooth coordination of services and maintaining accurate records of guest interactions. Bell Attendant/Valet: Park and retrieve guests' vehicles efficiently, ensuring the safe and secure handling of keys and personal items left in the vehicle. Provide courteous and attentive customer service, assisting guests with their belongings, offering information, and creating a positive and welcoming experience. Housekeeping Support: Maintain cleanliness and organization in guest rooms and public areas, potentially including room inspections and inventory management. Develop and manage cleaning schedules for housekeeping staff to ensure timely and thorough room maintenance. Monitor and manage inventory of cleaning supplies, linens, and amenities, ensuring adequate stock levels for efficient operations. Team Collaboration: Working closely with various teams within the Rooms Division and other departments to ensure smooth operations. Learning and Development: Participating in training programs and learning about hotel operations from experienced professionals. OUR PROPERTY Only 35 minutes from Salt Lake City Airport, The Lodge at Blue Sky, Auberge Collection is a luxurious contemporary mountain retreat located in Park City, Utah’s Wasatch Mountain Range. Set on 4,000 private acres surrounded by dramatic soaring peaks, high alpine fields, lush hillsides and a spring-fed creek, the 46-room resort invites guests to reconnect with the natural environment in understated elegance, with organic architecture that showcases the majesty of the land. Amenities include a collection of immersive outdoor adventures, including hiking, fly fishing, clay shooting, horseback riding and heli-skiing. The Lodge’s restaurant, YUTA, helmed by Executive Chef Guillermo Tellez, serves cuisine created with ingredients sourced from an onsite organic farm. Deeply restorative treatments at The Edge complement Blue Sky’s active outdoor adventures. Experiential opportunities exclusive to Blue Sky include learning about the artisanal whiskey-making at the on-site High West Whiskey distillery, hands-on horsemanship at the 30,000-square-foot indoor equestrian center and up-close animal encounters at Saving Gracie horse rescue sanctuary. For more information: auberge.com/bluesky Follow The Lodge at Blue Sky on Facebook and Instagram @BlueSkyAuberge JOIN OUR FAMILY About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge Blue Sky is an Equal Opportunity Employer, M/F/D/V. The Lodge at Blue Sky provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Lodge at Blue Sky complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Responsibilities

Welcome guests upon arrival, facilitate efficient check-in processes, provide room keys, and ensure accurate and timely check-out procedures.
Address guest inquiries, concerns, and requests promptly and professionally, offering information about hotel services, local attractions, and amenities.
Handle and resolve guest issues, complaints, or challenges, finding effective and timely solutions to enhance overall satisfaction.
Serve as a communication hub between guests and various hotel departments, ensuring smooth coordination of services and maintaining accurate records of guest interactions.
Park and retrieve guests' vehicles efficiently, ensuring the safe and secure handling of keys and personal items left in the vehicle.
Provide courteous and attentive customer service, assisting guests with their belongings, offering information, and creating a positive and welcoming experience.
Maintain cleanliness and organization in guest rooms and public areas, potentially including room inspections and inventory management.
Develop and manage cleaning schedules for housekeeping staff to ensure timely and thorough room maintenance.
Monitor and manage inventory of cleaning supplies, linens, and amenities, ensuring adequate stock levels for efficient operations.
Working closely with various teams within the Rooms Division and other departments to ensure smooth operations.
Participating in training programs and learning about hotel operations from experienced professionals.