This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The purpose of this position is to ensure that the utilization process is thorough, organized, and streamlined in order to optimize length of stay for our clients. Given the complex nature of insurance, it is crucial to provide organized, timely communication with payors so that families can focus on what is most important, getting their loved ones access to the care they need. We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.
Responsibilities
- Oversees all functions of a regional UR team (8-10 employees), reporting to the UR Director
- Provides weekly supervision to team and collaborates at a high level to staff complex cases
- Monitors team KPIs and provides real-time feedback to teammates who may need additional support
- Collaborates interdepartmentally to maintain efficient workflows and processes
- Partners with director on projects, change management and initiatives for the UR department
Requirements
- Bachelor's degree or Master’s degree in psychology, social work, nursing
- 2+ years in UR or a related field in a fast-paced high volume environment
- 2+ years experience working with young adults and adolescents preferred. Experience in the mental health field is preferred.
- 1+ years in a junior leadership role (Senior UR or Lead role)
- Demonstrated track record of exceeding KPIs for authorizations
- Strong interpersonal, relationship-building and listening skills, with a natural, consultative approach
- Ability to energize, communicate and build rapport in all levels of the organization
- Strong project management skills with a demonstrable ability to manage details in a fast-paced environment
- Experience advising, presenting to and persuading senior corporate personnel
Benefits
- Comprehensive benefits to all full-time, exempt employees
- Target performance-based bonus up to 10% of salary per year
- Potential stock options and other Charlie Health-sponsored benefits
