About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Must hold Illinois state RN licensure Hours: M-F; 8am - 5pm CST - Utilizes clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program. Applies critical thinking and knowledge in clinically appropriate treatment, evidence-based care and medical necessity criteria for appropriate utilization of services. - Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function - Gathers clinical information and applies the appropriate medical necessity criteria/guideline, policy, procedure and clinical judgment to render coverage determination/recommendation/discharge planning along the continuum of care - Utilizes clinical experience and skills in a collaborative process to evaluate and facilitate appropriate healthcare services/benefits for members including urgent or emergent interventions (such as triage / crisis support) - Coordinates/Communicates with providers and other parties to facilitate optimal care/treatment - Identifies members who may benefit from care management programs and facilitates referral - Identifies opportunities to promote quality effectiveness of healthcare services and benefit utilization

Requirements

  • Must have active, current, and unrestricted RN licensure in state of IL
  • Must be available to work M-F; 8am - 5pm CST
  • Willingness to obtain additional state licenses
  • 3+ years of clinical practice experience in an inpatient setting as an RN
  • ASN Required, BSN Preferred

Nice To Haves

  • Managed care experience
  • Discharge planning experience
  • Utilization Management experience

Responsibilities

  • Utilizes clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program.
  • Applies critical thinking and knowledge in clinically appropriate treatment, evidence-based care and medical necessity criteria for appropriate utilization of services.
  • Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function
  • Gathers clinical information and applies the appropriate medical necessity criteria/guideline, policy, procedure and clinical judgment to render coverage determination/recommendation/discharge planning along the continuum of care
  • Utilizes clinical experience and skills in a collaborative process to evaluate and facilitate appropriate healthcare services/benefits for members including urgent or emergent interventions (such as triage / crisis support)
  • Coordinates/Communicates with providers and other parties to facilitate optimal care/treatment
  • Identifies members who may benefit from care management programs and facilitates referral
  • Identifies opportunities to promote quality effectiveness of healthcare services and benefit utilization

Benefits

  • This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
  • The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
  • Additional details about available benefits are provided during the application process and on Benefits Moments.
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