Utilization Management Nurse Consultant - Medical Review (Remote)

CVS Health

13d • $29 - $62 • Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Information Schedule: Monday–Friday 8:00am-5:00pm EST Location: 100% Remote (U.S. only) About Us American Health Holding, Inc. (AHH), a division of Aetna/CVS Health, is a URAC-accredited medical management organization founded in 1993. We provide flexible, cost-effective care management solutions that promote high-quality healthcare for members. Position Summary Join a team that’s making a difference in the lives of patients facing complex medical journeys. As a Utilization Management (UM) Nurse Consultant specializing in Medical Review, you’ll play a vital role in ensuring members receive timely, medically necessary care through thoughtful clinical review and collaboration with providers. This fully remote position offers the opportunity to apply your clinical expertise in a fast-paced, desk-based environment where precision, communication, and compassion intersect.

Requirements

• Active, unrestricted RN license in your state of residence with multistate/compact licensure privileges.
• Ability to obtain licensure in non-compact states as needed.
• Minimum 3 years of clinical experience.
• 5 years demonstrated to make thorough independent decisions using clinical judgement.
• 5 Years proficient use of equipment experience including phone, computer, etc. and clinical documentation systems.
• 1+ Year of Utilization Review Management and/or Medical Management experience.
• Commitment to attend a mandatory 3-week training (Monday–Friday, 8:30am–5:00pm EST) with 100% participation.

Nice To Haves

• Experience with interpreting Plan Language, Policies, and Benefits to determine medical necessity.
• MCG Milliman, InterQual, CPB or other criteria guideline application experience is preferred.

Responsibilities

• Utilizes clinical experience and skills in a collaborative process to implement, coordinate, monitor and evaluate medical review cases.
• Applies the appropriate clinical criteria/guideline and plan language or policy specifics to render a medical determination to the client.
• Applies critical thinking, evidenced based clinical criteria and clinical practice guidelines.
• Med Review nurses use specific criteria to authorize procedures/services or initiate a Medical Director referral as needed.
• Assists management with training new nurse reviewers/business partners or vendors to include initial and ongoing mentoring and feedback.
• Actively cross-trains to perform reviews of multiple case types to provide a flexible workforce to meet client needs.
• Recommends, tests, and implements process improvements, new audit concepts, technology improvements, etc. that enhance production, quality, and client satisfaction.
• Must be able to work independently without personal distractions to meet quality and metric expectations.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree