About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Utilization Management Clinical Nurse Consultant utilizes clinical skills to coordinate, document, and communicate all aspects of the utilization/benefit management program. Job duties include (but are not limited to): Applies critical thinking and knowledge in clinically appropriate treatment, evidence-based care, and medical necessity criteria for appropriate utilization of services. Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function. Gathers clinical information and applies the appropriate medical necessity criteria/guideline, policy, procedure, and clinical judgment to render coverage determination/recommendation/discharge planning along the continuum of care. Utilizes clinical experience and skills in a collaborative process to evaluate and facilitate appropriate healthcare services/benefits for members. Coordinates and communicates with providers and other parties to facilitate optimal care/treatment. Identifies members who may benefit from care management programs or other post-discharge programs and facilitates referrals. Identifies opportunities to promote quality effectiveness of healthcare services and benefit utilization.

Requirements

  • 3+ years of experience in acute hospital clinical practice.
  • Must have active and unrestricted RN (Registered Nurse) Licensure in the state of Arizona, or Compact RN licensure.
  • Ability to work Monday-Friday from 8:30am-5:00pm, Arizona Time Zone.
  • Associate’s degree in Nursing.

Nice To Haves

  • Previous experience with utilization management.
  • Previous clinical experience in Emergency Department, ICU (Intensive Care Unit), Telemetry, and/or Medical/Surgical.
  • Ability to collaborate with various internal departments.
  • Strong communication skills.
  • Strong organizational and time management skills.

Responsibilities

  • Applies critical thinking and knowledge in clinically appropriate treatment, evidence-based care, and medical necessity criteria for appropriate utilization of services.
  • Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function.
  • Gathers clinical information and applies the appropriate medical necessity criteria/guideline, policy, procedure, and clinical judgment to render coverage determination/recommendation/discharge planning along the continuum of care.
  • Utilizes clinical experience and skills in a collaborative process to evaluate and facilitate appropriate healthcare services/benefits for members.
  • Coordinates and communicates with providers and other parties to facilitate optimal care/treatment.
  • Identifies members who may benefit from care management programs or other post-discharge programs and facilitates referrals.
  • Identifies opportunities to promote quality effectiveness of healthcare services and benefit utilization.

Benefits

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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