Utilization Management Case Manager - Archimedes

Navitus Health Solutions, LLCBrentwood, TN
101d

About The Position

Archimedes is a rapidly growing leader in the specialty drug benefit management space. We are looking for a Case and Utilization Manager to coordinate care between physicians, patients and pharmacies. This is a great opportunity for a dependable and dedicated candidate with a passion for helping patients taking specialty medications to treat complex disease states.

Requirements

  • Case management experience
  • Utilization management experience
  • Experience with managing specialty medications for patients with chronic illness strongly preferred.
  • Strong communication skills to ensure a high-quality patient experience.
  • Experience in an infusion setting, physician office or pharmacy
  • Self-motivated and able to thrive in a results-driven environment
  • Ability to prioritize among competing tasks
  • Ability to work independently with limited supervision
  • Critical thinking and problem-solving skills
  • Excellent time and project management skills.
  • Keen attention to detail and adherence to deadlines
  • Minimum Requirement: Associate’s Degree

Nice To Haves

  • Bachelor’s Degree in appropriate field of study or nursing background is a plus
  • Expert at Microsoft Office Suite

Responsibilities

  • Review chart notes and perform utilization management on patient/drug specific case basis.
  • Coordinate facilitation of patients’ specialty drug treatment, ensuring timely delivery to the appropriate site of care.
  • Handle case assignments, review case progress, properly document case notes and determine case closure.
  • Follows established procedures, processes, and standards for production, productivity, quality, and customer-service.
  • Meets performance targets for speed, efficiency, and quality.
  • Complete care management clinical escalations.
  • Escalate to account management as appropriate.
  • Ensure all external and internal customers receive the level of customer service required by Archimedes and serves as a representative of Archimedes to all external customers.
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