Stewards - HWAK - Utility Steward

Halekulani Hotel•Honolulu, HI

49d

About The Position

The Utility Steward assists the Food & Beverage Division in providing exceptional quality and service for its guests by maintaining the sanitation and cleanliness of all food & beverage equipment. They also complete assigned cleaning projects and perform operational maintenance within the specifications and safety standards set forth by the Hotel.

Requirements

High school diploma or equivalent vocational training certificate.
One (1) year of experience in food service, janitorial, or related field required; or any combination of education and experience which would provide the necessary knowledge, skills, and abilities required in performing the essential functions of this position.
Ability to prioritize and multi-task in a fast-paced working environment.
Ability to adhere to all Health Department, sanitation and safety regulations as required by the Hotel.
Knowledge of proper sanitation regulations and proper chemical handling preferred.
Knowledge strong verbal and written communication skills.
Must be highly organized, detail-oriented and have the ability to multi-task.
Ability to maintain positive guest relations at all times as position will have contact with guests.
Ability to arrive to work on time and be ready to work at the assigned station at the scheduled starting time.

Responsibilities

Clean, wash, and sanitize all chinaware, glassware, and silverwares belonging to the food & beverage operation.
Set up and organize work station with designated supplies and equipment; report shortages to supervisor. Replenish supplies as needed throughout the shift. Maintain cleanliness, sanitation and organization of assigned work areas.
Clean designated equipment, sinks refrigerators/freezers, service areas, walls, drains, and kitchen / cafeteria / dumpster / compactor areas, following all sanitation requirements as assigned.
Store cleaned kitchen equipment within their designated areas.
Dispose of all food and chemical waste in a proper and safe manner, adhering to current safety and sanitation practices.
Maintain cleanliness and working condition of garbage disposal and grease traps.
Sweep and mop all floors in kitchen and dining areas regularly. Clean spills in kitchen and work areas immediately.
Anticipate guests' needs; respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Help resolve guest complaints, ensuring guest satisfaction.
Meet with Chief Steward/Assistant Chief Steward to review assignments, anticipated business levels, changes and other information pertinent to the day's scheduled activities.
Handle all wares carefully to prevent breakage and loss.
Use correct cleaning chemicals for designated items according to OSHA regulations and hotel requirements.
Assist to communicate additions or changes to the assignments as they arise throughout the shift.
Report any damages, maintenance problems or safety hazards to the supervisor.
Perform all other duties as may be required or assigned.