Utility Steward (On-Call)

Highgate Hotels•Honolulu, HI

4d•Onsite

About The Position

The Utility Steward is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.

Requirements

Education & Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Physical requirements: Flexible and long hours sometimes required.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Ability to withstand temperature variations, both hot and cold.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.

Responsibilities

Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas.
Heavy duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers and other heavy kitchen equipment.
Sorting, stacking and prewashing all banquet plate ware, flatware and glassware. May include remote staging areas away from the dishwashing rooms.
Transportation of soiled plate ware, flatware and glassware from event space to dishwashing areas.
Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation.
Sw eep, mop and wash floors in all food and beverage areas, kitchen, and restaurant and dock area.
Keep management informed of shortage of equipment and supplies.
Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.
Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
Knowledge of proper safe handling techniques for all chemicals used.
Report any faulty equipment to management immediately.
Empty garbage from the Food and Beverage areas into the hotel dumpster.
Know the location and operation of all fire extinguishing equipment.
Practice safe work habits at all times to avoid possible injury to self or other employees.
Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed.
Follow all sanitation standards.
Assist in the set up and breakdown of the restaurant buffet as required.
Assist Banquets and outlets by supplying china, glass, and silver as required by business demand.
Perform other duties as requested by management.