Utility Steward/Dishwasher

AHC Hospitality•Grand Rapids, MI

About The Position

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here. This is a part-time position with varying hours. Weekend availability is required. This position is eligible for discounted downtown parking, free employee meals, hotel and restaurant discounts and more. SUMMARY: Fulfill the daily sanitation operations of the kitchens, banquets, and all food service areas within the JW Marriott, Amway Grand, and the Courtyard by Marriott. Primarily works in the kitchen or banquet areas and cleans soiled pots, pans, silverware, glassware and plates. Stewards operate dishwashing machines or wash items by hand. Follow the expectations of the JW Marriott, including following JW Marriott guest service standards. Create a teamwork environment in the Stewarding Department and produce quality service to each guest.

Requirements

Must have a strong sense of organization and unwavering standards for quality and cleanliness
Must possess exceptional attendance with full compliance to AHC attendance standards and guidelines
Takes pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks professionally dressed and groomed
Ability to maintain a calm, professional demeanor even during periods of crisis or uncertainty.
High school diploma or GED preferred

Nice To Haves

Full service restaurant dishwashing experience preferred

Responsibilities

Daily sanitation and cleaning of all Food and Beverage areas within the AHC including but not limited to the JW Marriott, Amway Grand and the Courtyard by Marriott
Follow and Maintain Health Department Standards, as well as assist in maintaining JW Marriott brand standards and QA Standards
Follows JW Service Notes, Service Harmonies and Core Values
Follow AHC Handbook policies and standard operating procedures
Always looking for ways to assists guests and going above and beyond to provide guest service
Must have a strong sense of organization and unwavering standards for quality and cleanliness
Complete daily cleaning duties and side cleaning tasks, takes pride in their work
Assists in maintaining overall sanitation and cleanliness of all kitchen, pantries and hallways.
Must possess exceptional attendance with full compliance to AHC attendance standards and guidelines
Attends departmental meetings and Daily Rehearsals. Brings Suggestions for improvement.
Takes pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks professionally dressed and groomed
Follow the AHC Safety Standards and practice safe work habits at all times, avoiding injury to self and others
Handles, stores, and labels all hazardous substances according to state and federal regulations
Ability to maintain a calm, professional demeanor even during periods of crisis or uncertainty.
Setting up and breaking down all dish machines, thoroughly cleaning the dish machine
Washing, sorting, and stacking of all dishes, dish racks, glassware, flatware, utensils and other food and beverage equipment
Assisting with the transportation of food and equipment to event locations
Assisting with concierge lounge food transportation and service
Assisting on dish-up lines, setting and resetting food warmers, service lines and carts with dishes and plates for service
Assists in set up and maintaining cleanliness in the Global Cafe
Assist culinary, restaurant, and banquet staff as needed by running food, dishes and equipment.
Actively taking care of each guest according to JW guest service standards and department standards
Monitoring and food waste and controlling dish breakage
Maintain kitchen and restaurant cleanliness and overall deep cleaning. Maintains cleanliness of carts, shelves and food warmers
Sweep, mop and scrub kitchen floors as needed. Clean all trash receptacles and loading dock area as needed
Breaking down boxes, disposing of trash and placing recyclables in the appropriate containers
Communicates product needs or shortages, as well as any necessary equipment repairs promptly to Chefs or Supervisors
Any other additional responsibilities that may be asked by General Manager or other Managers, Chefs and Supervisors
This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations.