Utility Services Worker II

City of Arlington•Salt Lake City, UT

1d•$21 - $26

About The Position

JOB SUMMARY: Under general supervision, completes daily work orders related to meter services including installation, termination, lockouts, repairs and resolving problems in the field. ESSENTIAL JOB FUNCTIONS: Turn on water service for new customers, turn off service for closed or delinquent accounts including but not limited to: Lock off for non-payment. Lock off for “broken promise” accounts. Reconnecting for resumed payment. New accounts. Closing accounts. Meter readings for final billings in assigned territory. Respond to emergency calls for assistance. Investigate customer complaints including but not limited to: No water, no reason investigations. Low pressure tests based on customer complaints. 2nd leak follow up 30 days after first maintenance crew’s work. Investigations within right of way for customers. Replace defective meters and control valves, leaking gaskets, damaged boxes, and lids at the metering site. Perform scheduled change-outs of aged or malfunctioning meters, 3/4" and 1.5" in size. Inspects AMI and meter connections for defects, damage, and unauthorized connections. OTHER JOB FUNCTIONS: Assist on large meter crew performing maintenance on meters sized 2.5" to 10". Assist Meter Reading in facilitating safe access to metering sites by repairing reported defects and clearing impediments at the metering site. Performs repairs and preventative services on all water and wastewater infrastructure including but not limited to: Water services AMI Infrastructure Water services Fire Hydrants Valves Manholes

Requirements

Skill with organization and attention to detail
Skill in using PC Software including current Microsoft Office Suite of applications
Skill in communicating professionally and tactfully with other city employees and the public by oral and written means
Knowledge of Water Utilities operations; policies, procedures, ordinances
Knowledge of specifications for all size meters and metering sites, metering functions and related terminology
Knowledge of office and administrative practices and procedures
Ability to work within a set schedule
Ability to work independently under general instructions
Ability to work in confined spaces under extreme weather conditions
Ability to use a variety of tools and equipment used in the trade
Ability to understand mathematical calculations involving fractions, percentages, and decimals
Ability to understand and visualize combined metering scenarios
Ability to respond on a scheduled on-call basis and to work extended periods of time under imposed emergency assignments
Ability to receive detailed information through oral and written communication
Ability to prioritize deadlines and tasks
Ability to plan, organize, monitor, and collaborate with internal and external stakeholders to accomplish unit objectives
Ability to perform arithmetic calculations accurately
Ability to perform a variety of physical skills including, but not limited to carrying, data entry, dragging, driving, holding, kneeling, lifting, pulling, pushing, seeing, sitting, sorting, standing, squatting, stooping, twisting body, walking, and writing
Ability to perform a variety of physical skills including but not limited to filing, pulling, seeing, sorting, squatting, standing, stooping, twisting body, typing, walking, and writing
Ability to operate a variety of office equipment including but not limited to PC, telephone, calculator, scanner, and copier
Ability to operate a variety of equipment including, but not limited to PC, calculator, two-way radio, jack hammer, and port-a-power winch
Ability to lift or exert forces equivalent to lifting up to 100 pounds
Ability to learn new systems and procedures quickly
Ability to exercise discretion and independent judgment utilizing knowledge of the organization's policies
Possession of Class C driver’s license
Possession of a Class D Water Distribution license
Possession of or ability to obtain a Class I Wastewater Collection license within first year of employment
Possession of or ability to obtain Class C Water Distribution Operator’s License within 18 months
High School Diploma/GED
One year of mechanical experience OR any equivalent combination of education and experience
Criminal background check
Motor Vehicle Review
Drug & Alcohol Screening
Human Performance Evaluation
Physical Health Examination

Responsibilities

Completes daily work orders related to meter services including installation, termination, lockouts, repairs and resolving problems in the field
Turn on water service for new customers
Turn off service for closed or delinquent accounts including but not limited to: Lock off for non-payment. Lock off for “broken promise” accounts. Reconnecting for resumed payment. New accounts. Closing accounts
Meter readings for final billings in assigned territory
Respond to emergency calls for assistance
Investigate customer complaints including but not limited to: No water, no reason investigations. Low pressure tests based on customer complaints. 2nd leak follow up 30 days after first maintenance crew’s work. Investigations within right of way for customers
Replace defective meters and control valves, leaking gaskets, damaged boxes, and lids at the metering site
Perform scheduled change-outs of aged or malfunctioning meters, 3/4" and 1.5" in size
Inspects AMI and meter connections for defects, damage, and unauthorized connections
Assist on large meter crew performing maintenance on meters sized 2.5" to 10"
Assist Meter Reading in facilitating safe access to metering sites by repairing reported defects and clearing impediments at the metering site
Performs repairs and preventative services on all water and wastewater infrastructure including but not limited to: Water services AMI Infrastructure Water services Fire Hydrants Valves Manholes