About The Position

Operations Supervisor JOB FUNCTION / PURPOSE The Operations Supervisor is responsible for training and overseeing the daily activities of operators, solving complex operations problems, and performing maintenance/operations activities at water/wastewater treatment facilities and collection& distribution systems.

Requirements

  • High School Diploma or GED and 7-10 years water/wastewater experience.
  • Valid Driver’s License (CDL preferred).
  • Water/Wastewater Operator’s License specific to state and site-specific requirements.
  • Advanced proficiency with Microsoft Office applications & internet.
  • Ability to work with basic office equipment & phone systems.
  • Working knowledge of OSHA requirements, DOT regulations & Utility SOPs.
  • Proficiency completing all regulatory documentation, reports and correspondence.
  • Communicates clearly & professionally.
  • Contributes to a positive internal & external customer experience.
  • Maintains composure in challenging situations.
  • Collaborates with others.
  • Asks for constructive feedback.
  • Promotes a culture of diversity, respect & accountability.
  • Challenges others through productive discussion.
  • Pays attention to detail.
  • Identifies & solves complex issues.
  • Thinks “big picture” when assessing problems/opportunities.
  • Develops innovative & creative solutions.
  • Follows all company policies & SOPs.
  • Delegates, prioritizes & manages the work of others.
  • Balances competing priorities, scheduling issues & deadlines.
  • Delivers effective feedback.
  • Manages cost, quality & expedience.
  • Motivates & empowers others.
  • Acts in accordance with company vision, mission & values.
  • Takes accountability for own performance.
  • Willing to take on additional assignments.
  • Seeks out opportunities for leadership & development.
  • Trains, coaches & mentors others.
  • Champions change.
  • Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.

Nice To Haves

  • Previous supervisory experience preferred.
  • Other licenses may vary according to specific site and assignments.

Responsibilities

  • Oversees operational and maintenance planning, scheduling and controlling at water/wastewater plants.
  • Provides technical direction, assistance and training to other personnel.
  • Manages maintenance of work order system.
  • Tracks and submits monthly reports.
  • Ensures that all SOPs are followed, and DOT, OSHA and other requirements are met.
  • Communicates with client and customers related to routine technical aspects of operations and responds to inquiries.
  • Trains employees on proper plant operations, repair and installation techniques, SOPs and safe work practices.
  • Assesses and implements improvements to operating systems and SOPs.
  • Prepares daily, monthly and yearly data (DMRs, SMRFs, etc.) for review by project manager.
  • Assists in meetings with regulatory officials during inspections to evaluate findings and ensure compliance.
  • Other duties as assigned.
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