Utility Line Locator 1 (UN244)
About The Position
Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today-for our customers, communities and each other. Position summary: Our Utility Locators are responsible, self-motivated individuals, who are comfortable working independently. We will train the right individual who is committed to safety, pays close attention to detail, and takes pride in completing a job well done. Your daily responsibilities include responding to requests from customers and business representatives, locating and marking underground utility lines, and documenting your findings.
Requirements
- High School Diploma or equivalent
- Minimum of 6 months of customer service (examples include: call center, restaurants, retail) experience
- Valid and in-state driver's license, including a DMV record that is deemed acceptable by the company and our insurance coverage upon hire.
- Employees assigned to this job will be expected to establish residence in the designated location no later than 90 days after accepting the job.
- Able to self-manage and communicate with supervisors and clients in a timely manner.
- Strong attention to detail and commitment to working safely.
- Must possess excellent communication and customer service skills.
- Strong planning and organizational skills are essential.
- Use consistent good judgment and think creatively to solve problems.
- This position requires driving responsibilities. You must hold and maintain a valid driver's license and a driving record that meets company and insurer standards.
Responsibilities
- Drive company vehicle to job sites in response to routine ticket requests, emergencies, and relocates. Operate company vehicle in a safe manner and maintain a professional appearance.
- Act as the liaison, effectively communicating with excavators, utility reps, and company personnel, regarding underground facilities.
- Interpret job order tickets, email requests, phone calls, blueprints and maps to efficiently route and perform duties.
- Utilize the provided utility maps/prints and other location information, along with locating equipment, to locate underground gas utility lines.
- Identify utility locations through the utilization of paint, flags, matchsticks, and communicate relevant information to excavation personnel or other appropriate authorities.
- Provide accurate documentation and/or sketches related to all locates completed. Use computer or other devices to document and close out job orders.
- Performs gas meter turn-offs at customer's premises according to Company policies and procedures
- Perform all work in a timely, professional, and efficient manner. Escalate investigation or higher-level issues to Manager.
- Perform light excavation with a shovel, to expose buried utility locating wire when necessary.
- Assist gas crews on installation of gas mains and other gas operations
- Provide requested after-hours (on-call) services as required. (On call rotation)
Benefits
- Annual discretionary bonuses
- 401(k) (6% company match and up to 9% company retirement contribution)
- tuition reimbursement
- generous paid time off benefits, including paid holidays and parental leave
- company paid life insurance and disability benefits (short and long term)
- an employee assistance program and well-being benefits
- competitive medical, dental and vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Computer and Electronic Product Manufacturing
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
