Utility Field Operations Foreman

City of Grapevine • Grapevine, TX

69d

About The Position

Supervises, plans, coordinates, oversees and works closely with various assigned field personnel in the maintenance repair and installation of operational activities within the water meter, water distribution and wastewater collections divisions. This position serves as the liaison to Utility Billing and addresses utility billing issues with customers. This position provides plan review for civil plans and works closely with the City's Engineering department on Capital Improvement Projects and coordinates assigned activities with other divisions as assigned.

Requirements

• High School diploma/GED is required. Bachelor's degree is preferred.
• Must have at least four (4) years of related experience plus 60 hours of Texas Commission on Environmental Quality (TCEQ) class hours or at least three years of related experience plus 100 TCEQ class hours.
• Must have at least two years of supervisory experience in any field.
• Must possess a Class C license in either water distribution or a Class II wastewater collection license. Must obtain both licenses within 18 months of hire or promotion.
• Must pass a Federal/National criminal background check.
• Prefer a valid Texas Commercial Class A driver's license with an acceptable driving record as defined by City policy or must obtain Class A within one year of hire or promotion.
• Must pass a pre-employment basic physical, drug screen, functional assessment screening (Level 1), and a Titmus vision screening.

Responsibilities

• Supervises and coordinates the operation and maintenance of the City's water and wastewater system including preventative, reactive, investigative and corrective maintenance and construction activities in accordance with the Texas Commission on Environmental Quality (TCEQ).
• Supervises staff, which includes prioritizing and assigning work, conducting performance evaluations, ensuring staff is trained, and ensuring employees follow rules and policies.
• Oversees and participates in the maintenance of water/wastewater mains, water valves, manholes and vaults and fire hydrants; installs new water/wastewater taps and water valves as necessary; inspects for leaks or breaks in water/wastewater plant and field.
• Coordinates field operations activities with those of other divisions and outside agencies and organizations.
• Oversees and assists in the operation of meter installation and repair, water/wastewater line installation, and water/wastewater plant activities.
• Tracks changes to laws and regulations that may affect divisional operations and prepares the appropriate data collection and reporting to ensure regulatory compliance for Wastewater Collections and Water Distribution divisions.
• Monitors and evaluates the quality, responsiveness, efficiency and effectiveness of assigned field operations programs, methods, and procedures; works with personnel on the continuous improvement of field operations services.
• Maintains accurate records; prepares daily and administrative reports pertaining to policy and procedures of field operations.
• Responds to and resolves public inquiries and complaints; confers with customers regarding problems; provides assistance as necessary.
• Responds to citizen complaints, requests and emergency calls; provides information to citizens concerned about water quality issues and wastewater environmental impacts; ensures customer complaints, requests and emergency calls are addressed in a timely and proper manner.
• Oversees the accurate and timely reading and reporting of all water meters within the City, including training meter readers, computer input and system updates, report analysis and review, and interaction with internal departments to provide clarification or additional data.
• Ensures city staff completes and properly documents all utility line locate requests submitted to the utility division, and that all Field Operations staff comply with the requirements set by the Texas Administrative Code.
• Ensures utility field operations personnel are properly trained.
• Ensures field operations work is performed efficiently and implements clear and concise standard operating procedures for field operations personnel.
• Ensures field operations crews meet regulatory guidelines.
• Ensures that all paperwork is prepared appropriately.
• Performs related duties as directed when such duties are a logical and appropriate assignment to the position.
• Regular and timely attendance are required for this position.
• Interacts professionally and respectfully with the public, coworkers and others in the course of daily work.

Benefits

• Vacation leave
• Holiday leave
• Sick leave
• Medical insurance
• Dental insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED