Dillons-posted about 1 year ago
Part-time • Entry Level
Lawrence, KS
51-100 employees
Merchant Wholesalers, Nondurable Goods

The Utility Clerk position at Dillons focuses on creating an outstanding customer experience through exceptional service. The role involves maintaining a safe and clean environment to encourage customer return, while embodying the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. This position is integral to fostering a welcoming atmosphere for customers and supporting team collaboration.

  • Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
  • Clean up spills as needed, collect and pick up trash inside the store and parking lot.
  • Maintain cleanliness of department and other areas assigned.
  • Display a positive attitude.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
  • Collaborate with team members to encourage teamwork.
  • Adhere to all local, state, and federal laws, and company guidelines.
  • Ability to handle stressful situations
  • Effective communication skills
  • Basic knowledge of electronics and electricity
  • HVAC license
  • Electrical license
  • Limited Maintenance Industrial license
  • Retail experience
  • Second language (speaking, reading and/or writing)
  • Opportunities for career growth
  • Supportive work environment
  • Diversity and inclusion initiatives
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