About The Position

Utility Clerk Position Objective: To assist customers in their shopping experience by sacking purchases and assisting in general store operations in the most efficient, friendly, and courteous manner possible. Reporting Structure: This position formally reports to the Office Manager. Status: This is a non-exempt position.

Requirements

  • Completion of ongoing training and development as listed on the Cosentino's Learning Plan.
  • It may be required to obtain a valid liquor license prior to the first day of work.

Nice To Haves

  • Return unwanted items to the shelf or the department to be re-stocked.
  • Prevent loss of merchandise by checking the bottom of the shopping carts for cashiers.
  • Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Responsibilities

  • Utilize proper bagging techniques to minimize product damage, maximize efficiency and avoid shrink.
  • Know and implement the Cosentino's Customer Service Standards.
  • Know your store's items, procedures and policies so that you can accurately and courteously answer customer questions.
  • Deliver groceries to and loading them into customer's vehicles when requested.
  • Assisting customers in locating items in the store.
  • Retrieving carts from the parking lot and ensuring they are safe and clean for customer use.
  • Conducting price checks for cashiers.
  • Monitoring the sales floor, cashier stands, and restrooms for cleanliness and keeping these areas tidy and safe for customers and employees.
  • Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
  • Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
  • Able to operate, clean and maintain all equipment safely and competently.
  • Meet or exceed productivity standards to produce desired team and individual results.
  • Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
  • Demonstrates the basic math and reading skills required for the position.
  • Know and follow all government regulations regarding alcohol and tobacco sales.
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