Utility Billing Manager

Conservice • Logan, UT

73d • $18

About The Position

As a billing manager at Conservice, you will prepare timely and accurate billing statements to residents to ensure that properties get reimbursed for the expense and residents pay a fair portion of the utility bills, while helping them achieve their strategic goals. Multi-Unit properties typically receive and pay a single bill per utility for an entire property. They contract with Conservice to split the bill between residents.

Requirements

• 2+ years working in an office environment and/or working directly with clients
• Proficient knowledge of Excel
• High school diploma or equivalent

Nice To Haves

• Attention to detail, specifically working to maintain top accuracy and timeliness metrics
• Great attitude and a willingness to learn in-house software
• Proficiency in Google Suites and Excel
• Ability to self-manage and take initiative to complete work in a timely manner
• Manage client needs as well as team needs for managing workload
• Excellent organization and time management skills
• Able to communicate effectively with clients either by phone or email
• Quick learner and ability to manage stressful situations
• Ability to solve problems and research information

Responsibilities

• Manage client's billing needs
• Work with clients to achieve mutually beneficial billing solutions
• Use custom software to calculate utility bills for each resident or tenant
• Utilize Excel to work through various problems that might arise in billing
• Maintain excellent customer service skills when handling client questions
• Continuously look for ways to problem solve and increase personal productivity as well as that of the team

Benefits

• Productivity based bonus system

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED