Utility Billing Clerk

City of Cocoa, FL•Cocoa, FL

29d•$18•Onsite

About The Position

Under general supervision, performs clerical work in utility billing, maintaining, processing and verifying accurate information for customer utility accounts such as bills, deposits, services, refunds and adjustments. Processes and maintains records of maintenance and inspections of work orders.

Requirements

Knowledge of different rates and services for the various local and county government agencies that the city bills.
Knowledge of utility billing procedures and practices, standard office practices, methods and procedures.
Ability to make arithmetical computations quickly and accurately.
Skill in the use of a variety of computer programs, including Microsoft Office, and various other office equipment.
Ability to properly and accurately apply bookkeeping and accounting principles both in actual work and review of same.
High school graduate or GED certificate with accounting and bookkeeping emphasis with two (2) years' of responsible bookkeeping and computer experience; or an equivalent combination of education, training and relevant experience.
Must possess a valid current Florida driver's license, or be able to acquire one within 45 days of hire.

Responsibilities

Maintains files, exception reports, postings, and billing registers.
Originates accurate utility monthly bills and adjusts accounts and generates corrected bills.
Processes final billing, customer account refunds, and returned checks from final refunds.
Issues and completes work orders that aid in the accuracy of billing records.
Resolves utility billing related issues.
Secures and enters truck meter readings brought in for inspection.
The majority of position duties are required to be performed on-site.
Validate appropriate services assigned to customer's account to ensure the accuracy of billing records.
Essential Employees may be required to work during a declared or undeclared emergency.
Performs other related job duties as assigned.