Utility Billing Clerk- Part Time

City of Eagle Mountain, UT-posted 11 months ago
Part-time • Entry Level
Eagle Mountain, UT
51-100 employees
Executive, Legislative, and Other General Government Support
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This is a part time position with no benefits. The schedule is Monday - Friday from 12:30 PM to 5:30 PM. The pay varies starting from $16.00. The Utility Billing Clerk I performs a variety of entry-level bookkeeping duties as needed to expedite utility billings and processing. The position works under the general supervision of the Utility Billing Supervisor or Utility Billing Clerk III and does not have any direct reports.

  • Performs ongoing day-to-day counter assistance to the general public.
  • Receives and receipts check, cash, and credit card utility payments.
  • Posts payments to proper accounts and monitors balances.
  • Apprises management and administrative staff regarding account issues.
  • Coordinates with supervisors regarding delinquent accounts.
  • Accepts and accounts for payments for various licenses and fees.
  • Prepares bank deposits.
  • Monitors timeliness of payments received and assists in assessing penalties for late payments.
  • Hears customer complaints and may make penalty adjustments.
  • Enters new and shut-off changes on accounts.
  • Issues shut-off notices for deposit delinquent accounts.
  • Assists customers with service transfers, terminations, and new service connects.
  • Responds to customer inquiries in person and over the telephone.
  • Operates computer to update and maintain changes in utility accounts.
  • Assures that current and terminated accounts are properly billed.
  • Performs auto-pay maintenance and monitors monthly verifications.
  • Creates work orders related to service issues.
  • Graduation from high school with a course background in accounting, bookkeeping, or a related field.
  • No experience necessary.
  • Some knowledge of bookkeeping and general accounting techniques.
  • Skill in operation of personal computer and data entry software.
  • Ability to work under pressure and meet deadlines.
  • Effective communication skills, both verbal and written.
  • Ability to handle multi-functions and problem solve.
  • Experience with MS Excel and MS Office applications.
  • Ability to type.
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