Utility and Data Coordinator

New York City, NY-posted 12 months ago
Manhattan, NY
5,001-10,000 employees
Justice, Public Order, and Safety Activities
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The Utility Coordinator/Data Manager will be supporting the Business Incentives Unit with the data management including processing monthly electric and natural gas benefits, reviewing utility energy use and meter data, generating, and verifying monthly calculations and issuing benefit approvals as the primary technical liaison for NYC Energy Cost Savings Program (ECSP) and related business incentives programs. This includes annual compliance support and responding to data requests. This will require strong and experienced written and oral communication skills with both internal agency staff and external partners and stakeholders. The position also requires solid customer service skills to support management of program and service delivery to clients. The individual will also assist in the ECSP application review and compliance process automation. The position will report to the Executive Director (ED) of Business Incentives.

  • Complete final phase of ECSP application process including generating Certificate of Eligibility (COE); Verify benefit schedule, utility accounts; Assign benefit start date in coordination with Utility companies; Issue COE tracking number(s); Prepare formal benefit conferral correspondence.
  • Maintain integrity of ECSP data.
  • Track annual utility data savings for all active ECSP recipients; verify that customer data is current, accurate, properly formatted and populated into database.
  • Monitor compliance of utility companies (e.g., Con Ed, National Grid and LIPA) with ECSP rules as it applies to delivery of ECSP credit.
  • Liaison and troubleshoot issues with Utility Companies, Clients, and stakeholder agencies.
  • Generate program status reports for Executive Director - monthly and upon request.
  • Assist in development and/or enhancement and automation to Energy Database and Client Tracking system through application review and ongoing compliance and benefit delivery period.
  • Process and track monthly submissions of remittance forms for clients receiving sub-metered and cogeneration benefits and generate notification to firms when they are in noncompliance.
  • Provide technical assistance to ECSP recipients, Utility company representatives, SBS senior management, and other key stakeholders to deliver program benefits, including utility reporting requirements.
  • Respond to reporting/data requests from Assistant Commissioner (AC), ED, SBS leadership and government agencies.
  • Complete special projects as directed by the ED and AC.
  • Assist ED with annual compliance and monitor ongoing business activity of benefit recipients.
  • Work towards key performance metrics as set by agency and track against targets for projects and assignments.
  • Prepare regular and periodic reports on project/program activity per ED.
  • Provide implementation and analytical support for Unit and Divisional projects.
  • A baccalaureate degree from an accredited college or equivalent of relevant work experience (preferably 5 or more years) in application data management and data processing, community work or community centered activities in an area related to the duties described above.
  • Strong written and oral communications skills and excellent attention to detail.
  • Excellent organizational and time management skills and ability to work within cross-organizations.
  • Experience in MS Office (e.g., Word, Excel, PowerPoint, Outlook V).
  • Ability to work independently to solve project problems, including identifying and documenting options and recommendations to overcome obstacles.
  • Experience using customer relationship management tools or other database systems to track/manage data.
  • Excellent interpersonal, strategic thinking and quantitative/qualitative skills.
  • Public Service Loan Forgiveness eligibility.
  • COVID-19 Vaccination Requirement.
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