Utilities Labor Crew Chief I

City of Charlotte

83d • $23 - $25

About The Position

Welcome to the City of Charlotte, America’s Queen City, where we embrace a diverse and inclusive community. The City of Charlotte is dedicated to delivering quality public services and promoting the safety, health, and quality of life for all residents. Charlotte Water is an enterprise department of the City of Charlotte, providing water and sewer services to over 330,000 customer accounts. This position supervises assigned crew and performs skilled and semi-skilled tasks of above average difficulty, responsible for supervising Utilities Technicians and ensuring safety and compliance with city policies.

Requirements

• High school diploma or GED from an accredited school; technical or vocational school preferred.
• Five (5) years of related work experience, preferably as a Utilities Technician, including one (1) year of supervisory experience.
• Requires a valid Driver’s License.
• Must obtain and maintain a City Driver’s Permit.
• Requires (or obtains within 90 days of hire) a Class A commercial driver's license (CDL -with tanker endorsement).
• Requires (or obtains within required timeframe of hire) Grade I Wastewater Collection or Grade C Water Distribution certification.
• Requires completion of three (3) Skills Matrix Leadership and Development courses within one (1) year of promotion/hire.

Nice To Haves

• Knowledge of proper safety practices and emergency response procedures.
• Knowledge of customer service methods.
• Skill in communicating, both verbally and in writing.
• Skill in resolving conflict.
• Skill in using base hand and power tools.
• Skill in operating light to heavy equipment and trucks.

Responsibilities

• Leads and supervises Utility Technicians on jobsite.
• Performs lead, skilled, and semi-skilled tasks related to cutting vegetation and small trees within off-street right of ways and easements.
• Conducts required safety checks for work in confined spaces.
• Enters and completes work orders in WAM.
• Functions in a leadership and supervisory role onsite; assigns and reviews work of other team members.
• Trains other personnel and serves as a competent person on jobsite.
• Evaluates material requirements for daily tasks.
• Makes decisions concerning City Right of Ways and traffic control.
• Utilizes various equipment including excavators, backhoes, and industrial mowers.
• Responds to customer inquiries and issues.
• Maintains records and generates reports.
• Plans/schedules short-term work and monitors status of work.
• Participates in staffing decisions and evaluates performance of staff.
• Conducts and documents job safety requirements.
• Performs other related job duties as assigned.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for professional development and training.
• Supportive work environment focused on teamwork and community service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees