City Of Riverside Ca-posted about 1 year ago
$52,062 - $66,414/Yr
Full-time • Mid Level
Riverside, CA
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The Utilities Customer Service Representative II position at the City of Riverside's Public Utilities Department involves providing skilled customer service to both residential and commercial customers. The role includes handling customer inquiries, processing utility service applications, and resolving billing issues. Representatives are expected to utilize various online applications and technology to enhance customer interactions and perform administrative tasks. This position may require working on Saturdays and involves a significant amount of customer contact, both in person and via telephone.
