Utilities - Customer Service Account Specialist I (Customer Service Dept.)
Polk County, FL•Winter Haven, FL
247d•$16 - $23
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About The Position
The Customer Service Account Specialist I position at Polk County Utilities involves performing clerical and public contact work at any Utilities office location. The role includes responding to inquiries regarding account information, water services, sewer reclaim water turn on/turn off, payments, rates, customer billed accounts, and new service locations. The specialist will review customer issues and complaints, handle customer service requests, and manage billing inquiries. This position is crucial for maintaining customer satisfaction and ensuring accurate account management.
