Ushers

HOUSTON GRAND OPERA ASSOCIATION INC • Houston, TX

39d • Onsite

About The Position

Ushers welcome guests and direct them to their seats. They check tickets, provide audience members with programs, and tend to their comfort and safety. They also assist audience members in finding the restrooms, food and beverage facilities, and exits.

Requirements

• High School Diploma or GED, or equivalent work experience.
• Consistent professional and neat presentation and friendly demeanor.
• The ability to provide excellent customer service.
• Excellent interpersonal and communication skills.
• Highly organized and attention to detail.
• The ability to manage crowds and remain calm in stressful situations.
• The ability to stand for extended periods.
• Willingness to work nights, weekends, and on public holidays.

Nice To Haves

• Experience as an usher or similar preferred.

Responsibilities

• Welcome guests in a polite and friendly manner.
• Check and scan tickets and direct guests to their seats.
• Distribute programs, brochures, and other materials.
• Inform guests about location of restrooms, refreshments, and exits.
• Tend to guests’ comfort and assist them with any questions or concerns.
• Assist guests with disabilities or other impairments, as needed.
• Monitor guests’ activity to ensure the safety of the event.
• Enforce event rules and relevant health and safety regulations.
• Ensure that the lobby and facilities are neat and organized.
• Follow all emergency procedures and guide audience members to exits in an orderly manner.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees