Usher - CACTI Park of the Palm Beaches

MLB•West Palm Beach, FL

3d•Onsite

About The Position

As a frontline representative, you will have the opportunity to assist guests by offering directions and sharing information. Your job will be to keep our fans safe while still maintaining a fun and friendly atmosphere as we strive to deliver enjoyable guest experiences combined with the best entertainment value available. You will be an essential part of the game experience and help build memories that last a lifetime.

Requirements

Experience in a hospitality or entertainment environment is preferred.
A passion for working with and helping people.
Ability to maintain a positive attitude while handling difficult situations.
Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.
Ability to work irregular/extended hours, including nights, weekends and holidays as needed.

Responsibilities

Help The CACTI Park of the Palm Beaches stay “game-ready” by fulfilling your assigned game day duties (this includes reporting any issues to your supervisor).
Welcome fans with a great smile and a helpful attitude.
Advise Management of all activities that would be deemed of interest, importance and/or concern regarding property or any activity on or around The Ballpark of the Palm Beaches.
Review credentials to ensure that customers are being directed to the appropriate areas of the facility.
Assist all fans/guests exiting elevators and escalators.
Able to follow directions and work well within team setting.
Assist and be a resource to all fans.
Be alert to potential hazards in the ballpark, such as foul balls and report any incidents.
Stay up-to-date on safety and security for all that enter the ballpark.
Able to take initiative and/or work in a team setting.
Assist admission, guest services and/or other departments as needed to support all customers.
Perform other duties as assigned.