Usher - Paradise Coast Sports Complex

The Sports Facilities Companies
2dOnsite

About The Position

The Usher will safely and courteously escort stadium guests to their seats and will assist with the operation of events.

Requirements

  • Must be outgoing and able to provide exceptional customer service
  • Must be able to adhere to a schedule, arrive on time for events and stay for the duration of events
  • Must be able to successfully complete provided on-the-job training
  • Ability to learn venue layout and operating guidelines
  • Must be at least 18 years of age

Responsibilities

  • Greets guests and assists them in finding their seats within the complex
  • Assists guests with locating exits and amenities such as restrooms and concessions
  • Assists any ADA guests or any other special needs to and from their seats
  • Ensures all walkways, aisles and designated seating areas are clean and free of debris
  • Calmly assists with disputes involving tickets and seats
  • Assists with guest complaints or concerns and reports to management
  • Monitors events for unruly behavior and reports to management
  • Watches for safety or security issues and reports to management
  • Performs other work-related duties as assigned by management
  • Assist and transport guests as needed around the facility during event
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